Postage Costs UK

Economy - Second Class - Despatch time 2-3 days - FREE

Standard - First Class - Despatch time 2-3 days - 99p

Express - Special Delivery - Despatch time 1-2 days - £9.99


Postage Costs Ireland

International - Standard - Despatch time 3-5 days - Calculated during checkout

International - Signed for - Despatch time 3-5 days - Calculated during checkout


Returns Policy

If you are not completely satisfied with any of our products, you can return them to us for a refund within 7 days of purchase. Please note personalised products are non returnable

Please contact us for a Returns Number and send the goods back within 30 days of purchase. All goods and packaging must be in resalable condition. We will then be able to refund you for the value of any goods returned to us.

In the unlikely event it arrives damaged, please send us a picture of the damage with the protective film intact where applicable, including the packaging within 24hrs of receipt and we will be happy to send a replacement.

If the error was ours, we will also refund the return postage cost.

Please contact us prior to returning damaged or incorrect items, failure to do so will prevent us from refunding the postage costs.
Damaged or incorrect items must be reported within 14 days of receipt.

In accordance with Consumer Protection (Distance Selling) Regulations, you also have a 14 day cooling off period from the day you receive your order. During this time you can change your mind and cancel your entire order with us. You must contact us inside the 14 day period, by e-mail to sales@twiddleys.co.uk to let us know that you want to cancel your order before returning your order. Please note, this excludes personalised items and you are responsible for the return shipping costs

PLEASE NOTE: Personalised and Items produced to order are excluded from this returns policy and are not returnable